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SAP Concur Review

Global travel and expense management for enterprise and mid-market

SAP Concur is the world's most widely deployed travel and expense management solution, serving tens of thousands of companies globally across enterprise and mid-market segments. The platform integrates expense reporting, travel booking, invoice management, and audit services in a unified system that benefits from SAP's global enterprise infrastructure and compliance coverage. Expense management handles the full employee expense lifecycle from receipt capture through reimbursement, with configurable audit rules, policy enforcement, and multi-currency support for global workforces. The Concur TripIt integration provides travel itinerary management and expense pre-population from booked travel. Concur Invoice automates AP processes with three-way matching, approval workflows, and payment processing. The extensive SAP ecosystem integration gives Concur significant advantages for companies already running SAP ERP — financial data flows seamlessly between the expense platform and S/4HANA or ECC without custom middleware. The App Center hosts hundreds of third-party integrations for HR, accounting, ERP, and productivity tools. Concur's compliance tools address specific regulatory requirements including German GDPR requirements, UK HMRC rates, and IRS mileage guidance. The platform's scale means virtually every accounting system, ERP, and identity provider has a Concur integration. Primary criticisms include an aging user interface, complexity of administration, and pricing opacity. Despite these drawbacks, Concur's global compliance coverage, integration breadth, and SAP ecosystem alignment make it difficult to displace at large enterprises.

5-Dimension Score

5-dimension score radar chartAccuracy4.5Speed3.5Ease of Use3.0Pricing2.5Compliance5.0
Last reviewed May 25, 2026Read our methodology →

Information

  • Websitewww.concur.com
  • Custom pricing; typically $9–$13/user/month for expense; travel and invoice add-ons additional; contact SAP for quote
  • Published date2026/05/25

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