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Proactive home insurance with smart home protection services
Hippo is a home insurance company that differentiates through proactive home protection — providing policyholders with smart home monitoring devices and preventative maintenance services designed to prevent claims before they occur. The platform uses data from smart home sensors, publicly available property records, and aerial imagery to underwrite policies with greater accuracy and to identify maintenance issues before they become costly claims. Coverage is more comprehensive than traditional homeowners policies, with extended replacement cost coverage, personal property based on replacement value, home office equipment, and appliance coverage built into standard offerings. The online quoting process is fast — binding quotes are generated in under 90 seconds using public data without requiring extensive questionnaires. Hippo's proactive home care service connects policyholders with vetted home maintenance professionals for inspections and repairs. The company transitioned to a Managing General Agent model, working with carrier partners rather than bearing all underwriting risk directly. Claims are handled digitally with contractor network support for repairs. Hippo is available in 40+ states. The proactive protection model represents a fundamental rethinking of the insurer relationship — from reactive claims payer to active partner in home maintenance and risk prevention.