Annual Contract Value
Average annualized revenue from a customer contract, excluding one-time fees.
FAQs
How is ACV different from ARR?
ACV is the annualized value of a specific signed contract, calculated at deal time. ARR is the total annualized run-rate of all active recurring contracts at a given moment. A deal with a high ACV adds to ARR once the contract starts. ARR reflects what the business is currently earning; ACV reflects what was booked.
Should one-time fees be included in ACV?
No—standard practice excludes one-time fees like setup, implementation, or professional services from ACV, since these are non-recurring. Including them would inflate ACV and make it incomparable across contracts with different implementation requirements. One-time fees are typically reported separately.
Why do SaaS companies track average ACV trends?
Rising average ACV signals upmarket movement—closing larger deals with larger customers. This often improves revenue quality, as larger customers tend to have lower churn rates and higher expansion potential. Declining ACV may indicate downmarket pressure or competitive pricing concessions.
Related Terms
Annual Recurring Revenue
The annualized value of all active recurring subscription contracts, the primary revenue metric for SaaS businesses.
Monthly Recurring Revenue
The normalized monthly value of all active recurring subscriptions, the operational pulse metric for SaaS businesses.
Total Contract Value
Full committed revenue from a customer contract over its entire term, including all fees.
Net Revenue Retention
The percentage of recurring revenue retained from existing customers including expansions, showing whether a customer base grows on its own.